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Send this information to Customer Support and we will be glad to assist.
If you signed up with the wrong account type for your own profile, please contact Customer Support and let us know which account type you would like.
As a Standard (free) Sugar Baby, you are able to use Seeking Arrangement 100% free of charge, however you must always complete the below three steps in order to send messages and favorite members. Please send a detailed description of what you’re seeing, what device you are using to access the site (make and model of your device), which operating system you are using (Windows, Mac OS, i OS (i Phone), Android, etc.), and which internet browser you are using (Google Chrome, Internet Explorer, Firefox, Safari, Dolphin, etc.).
Where possible, please include a screenshot of the issue or error message.
Messages sent to your account will still be received, but cannot be accessed unless the suspension is fully reviewed and granted by Customer Support.
Gmail users: If the activation email is not in your inbox, please check your Social, Promotion, Spam, and Updates folders in your Gmail Inbox. Please visit your profile and make sure there’s a green check mark next to each profile section. Occasionally, email providers will automatically mark our messages as spam.We will retain certain data for analytical purposes and record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law.As a Sugar Daddy, to be able to read your responses, check your inbox, and send messages, you will need to upgrade your account to a Premium Membership.Please make sure your credit/debit card information such as card number, expiration date, and CVV code is correct, wait 15 minutes, and try your payment again.If you’re still unable to make a successful payment, please contact your card issuer and ask them if they can allow your next attempt to go through.